Frequently Asked Questions
Everything you need to know about your Vetsak comfort experience.
What makes Vetsak products different from standard beanbags?
Vetsak features a unique, high-quality hybrid memory foam filling that provides superior support and durability compared to traditional EPS beads. Our covers are made from premium, machine-washable fabrics designed to last a lifetime.
How long does shipping take for furniture items?
Standard shipping typically takes 5-10 business days depending on your location. Once your order is dispatched, you will receive a tracking link to monitor your delivery in real-time.
Are the covers machine washable?
Yes, all Vetsak covers are designed for easy maintenance. Simply unzip the cover and wash it in your machine at 30°C. We recommend air drying to maintain the integrity of the fabric.
What is your return policy?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund. Please note that return shipping costs may apply.
Do Vetsak products come with a warranty?
We stand by our quality. All Vetsak furniture comes with a 5-year quality guarantee covering manufacturing defects and foam resilience to ensure your long-term comfort.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and flexible financing options through Klarna in select regions.